Shipping


All bikes are well assembled before shipping and are made ready to ride with just a few easy steps using the provided tools and user manual.

 

Shipping costs

 


 
Purchase Total
until € 150,-
€ from 150,-
 
 
EU
€ 5,-
€ 10,-
 
We cover ALL costs on returns, exchanges or shipping damages.
 
 
 
Iceland & Turkey
all orders
€ 50,-
 
 
Israel & United Arab Emirates
all orders
€ 120,-
 
All shipping prices include import and export clearances, exclusive duties and taxes.
No partial and subsequent deliveries possible
No returns possible
 
 
 
Switzerland
 
 
 
 
Other countries
 
 

 

Delivery


Delivery time Austria and Germany : 1–2 working days
Delivery time rest of Europe: 3–5 working days
Delivery time Iceland / Turkey / Israel / United Arab Emirates: 7–14 working days

Some bikes can only be pre-ordered; this is indicated on the product preview.

No returns possible outside of the EU

 

What's in the box?


We deliver your bike with the following items:
  • assembly instructions
  • manual
  • pedals (woom 2, woom 3, woom 4, woom 5, woom 6)
  • quick-releases (woom 4, woom 5, woom 6)
  • front & rear reflectors
  • tools for mounting the bike
  • return form

 

Payment Method


The following payment methods are possible:
Credit card, SOFORT, PayPal, bank transfer