Because kids want to grow faster
Kids grow fast but we still want your child to have a bike with the correct size, and, that you don't have to pay more than a compromise. For this reason, we came up with the upCYCLING system.
- You own a woom bike (with the original receipt) that you want to exchange for a bike the next size up.
- Your old woom bike is not older than 2 years and is roadworthy.
- You have a woom upCYCLING membership.
Step 1 – In our online-shop
- Look for your new woom bike in our online-shop.
- Enter the order number from your old bike into the comment field on the checkout page.
Step 2 – At your home
- When the bike is delivered, you have 30 days to test it out.
- Then you give back your old bike. Please use the provided return slip so you don't have to pay for shipping.
- Don't forget to indicate your bank details on the return slip!
Step 3 – In our workshop
- When we receive your old bike, we check if its roadworthy.
- What does “roadworthy” mean? We trust your judgement – the bike should be in a condition in which you would let your own kid ride on.
- If everything is okay, we will directly transfer 40% of the sales price of the old bike to your account.